Receptionist in Washington, DC at Ankura

Date Posted: 5/2/2018

Job Snapshot

Job Description

JOB SUMMARY
The Receptionist is responsible for managing all aspects of the front desk, including greeting Ankura guests, clients, staff and vendors in a professional manner while addressing their needs with a sense of priority, phone answering/screening, and providing general information.
 
ESSENTIAL DUTIES & RESPONSIBILITIES

•         Answer, screen, and direct incoming calls on a multi-line phone system, taking messages where appropriate.

•         Greet and direct all guests, incoming staff, and executives.

•         Direct incoming questions to appropriate staff based on general understanding of the firm and its structure.

•         Ensure conference room schedules are monitored and conference rooms are stocked when needed.

•         Coordinate internal and external catering requests for meetings.

•         Order office supplies and act as primary contact for office supply vendor.

•         Reconcile office supply invoices with packing slips for accuracy.

•         Receive, sort and manage distribution of incoming mail.  Log incoming packages and certified mail for staff signatures upon               pick-up.

•         Assist with mailings and express shipping, as needed. 

•         Enter maintenance tickets in Building Engine database for engineer’s response.

•         Perform 7th floor kitchen upkeep, including loading/unloading the dishwasher, emptying and cleaning coffee pots, etc.

•         Other duties and ad hoc projects as requested.
QUALIFICATIONS

•         Professional and friendly demeanour while providing high-level services to staff, clients guests and vendors.

•         Diplomacy and patience while interacting with guests, clients and staff.

•         Strong and accurate attention to details.  Handle sensitive and/or confidential documents and information in a timely manner.

•         Must be able to think on your feet while handling and resolving stressful situations.
REQUIRED SKILLS & CHARACTERISTICS

•         Associate’s degree is required.

•         Five years of related experience, preferably in a professional legal or financial services environment.

•         Effective written and verbal communications skills.

•         Proficient with Microsoft Suite, to include, but not limited to creating and editing documents using Word, creating and editing                basic spread sheets using Excel, and editing existing documents/slides using PowerPoint.

•         Punctual and reliable.
                         Ability to work both independently and on a team
 
ABOUT ANKURA:
Ankura is an expert services firm defined by HOW we solve challenges. Whether a client is facing an immediate business challenge, trying to increase the value of their company or protect against future risks, Ankura designs, develops, and executes tailored solutions by assembling the right combination of expertise. We build on this experience with every case, client, and situation, collaborating to create innovative, customized solutions, and strategies designed for today’s ever-changing business environment. This gives our clients unparalleled insight and experience across a wide range of economic, governance, and regulatory challenges. At Ankura, we know that collaboration drives results.
Ankura is an equal employment opportunity employer. Employment Opportunities at Ankura are based upon one’s qualifications and capabilities to perform the essential function of a particular job.  All employment opportunities are provided without regard to race, color, religion, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.
 
This equal employment opportunity governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.
 
 
 

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